Frequently asked questions

Question: What is the best software to use for ripping music from CD’s?

Answer: For computers running Windows, we recommend a program called dBpoweramp, which is made by Illustrate. dBpoweramp retrieves accurate metadata (ID Tag) information and ensures accuracy by comparing your rip to others who ripped the same disc. For MAC computers, Max software will give you excellent results.

Question: What is the preferred file format when ripping discs?


For computers running Windows, we recommend FLAC (Free Lossless Audio Codec) For Apple computers, we recommend ALAC (Apple Lossless Audio Codec)

Question: Where should I store my music library files?

Answer: A high quality NAS (Network Attached Storage) that runs in a RAID 5 configuration is best. It ensures against data loss and no interruption in music playback. If such a NAS isn’t practical or possible, any computer will provide the necessary minimum to get you up and running using their own hard drive or an external one.

Question: What controller device is best?

Answer: We recommend the iPad (2nd generation or later) or the iPad Mini..

Question: What is the best way to connect the MiND to the digital inputs of a converter?


AES/EBU is best, using a 110 ohm XLR digital audio cable. The next best would be S/PDIF using a 75 ohm RCA digital cable. The third best would be the optical connection with a TosLink cable.

Question: What media server software is recommended, which permits the sharing of media content between devices?


For Windows-based PC’s (XP SP3, Vista, 7) we strongly recommend Asset uPNP, which is designed to optimally interface with the MiND application and give you the best performance. For MAC OS, we recommend Twonky. While other software may work, we cannot guarantee perfect compatibility and operation. If you are using a NAS, they usually include their own media server, which depending on the quality, will affect overall appearance and performance of MiND and the MiND app.

Question: How can ripped music on your NAS, streamed through your audio system, sound superior to playing the actual CD in a top-quality CD player?

Answer: A CD Player will play a disc and try to compensate for errors while playing. When ripping a disc, a computer drive will make multiple passes to ensure that it accurately picks up all the data, thus eliminating errors. Once the data is on a hard drive, it is played back from there without errors, which improves performance.